Terms and Conditions
Last updated: 27 May 2026
These General Terms and Conditions of Sale and Delivery ("Terms") apply to all quotations, sales, deliveries and services provided by Regaco A/S, CVR no. 27733166, Marielundvej 46E, 2730 Herlev, Denmark ("Regaco", "we", "us" or "our") to any business customer ("Customer", "you" or "your"), unless the parties have agreed otherwise in writing.
By placing an order, the Customer accepts these Terms. Any terms or conditions of the Customer that conflict with, deviate from or supplement these Terms are only binding on Regaco if expressly accepted in writing.
1. Quotations and orders
Quotations issued by Regaco are valid for 30 days from the date of the quotation, unless otherwise stated. An agreement is binding only when Regaco has issued a written order confirmation. The order confirmation reflects the final agreed specification, price, delivery time and any deviations from the Customer's order.
2. Prices and payment
All prices are quoted in DKK or EUR as stated in the quotation, excluding VAT, duties, packaging, freight, insurance and other charges, unless otherwise agreed. Regaco reserves the right to adjust prices to reflect documented changes in raw material prices, currency rates, taxes or other circumstances beyond Regaco's control between the order date and delivery, provided the adjustment is communicated to the Customer without undue delay.
Payment terms are net 14 days from the invoice date, unless otherwise agreed. In case of late payment, default interest accrues at 1.5% per started month from the due date until full payment is received. The Customer is not entitled to withhold payment or set off any counterclaim that has not been recognised in writing by Regaco or established by final judgment.
3. Delivery and passing of risk
Unless otherwise agreed in writing, deliveries take place Ex Works (Incoterms 2020), Herlev, Denmark. Risk passes to the Customer when the goods are made available at the agreed delivery location.
Delivery times stated by Regaco are estimates. Regaco endeavours to meet agreed delivery times, but is not liable for any direct or indirect loss caused by delay, unless the delay is attributable to gross negligence on Regaco's part. The Customer may only cancel an order due to delay if the delay is material and Regaco has failed to deliver within a reasonable additional period set in writing by the Customer.
4. Retention of title
To the extent permitted by applicable law, Regaco retains title to the delivered goods until full payment, including interest and any costs, has been received. Until then, the Customer must not pledge, resell, modify or otherwise dispose of the goods in a way that prejudices Regaco's rights, and the Customer must keep the goods insured against customary risks.
5. Inspection, defects and complaints
The Customer must inspect the delivery immediately upon receipt. Visible defects, shortages or transport damage must be notified to Regaco in writing within 8 days of receipt. Hidden defects must be notified without undue delay after they are discovered or ought to have been discovered, and in no event later than 12 months after delivery.
If a notified defect is covered by these Terms or by Regaco's product warranty, Regaco is entitled, at Regaco's option, to remedy the defect, deliver replacement goods, or issue a credit note for the defective goods. The Customer cannot raise any further claim against Regaco in respect of the defect.
6. Warranties
Regaco warrants that delivered goods comply with the agreed specification and applicable EU directives at the time of delivery. The warranty period is 12 months from delivery, unless otherwise stated in the product documentation or order confirmation. The warranty does not cover defects caused by incorrect installation, improper use, normal wear and tear, inadequate maintenance, modifications carried out without Regaco's written consent, or use of unauthorised spare parts.
7. Liability and limitation of liability
Regaco is liable for direct, documented losses caused by Regaco's negligence, subject to the limitations set out in these Terms. Regaco is not liable for indirect or consequential losses, including loss of profit, loss of production, loss of data, loss of goodwill, business interruption, delay damages, or third-party claims, regardless of the basis on which such losses are claimed.
Regaco's total aggregate liability for any claim arising under or in connection with a delivery is limited to the price paid by the Customer for that delivery, and in any event to a maximum of EUR 100,000 per incident or series of related incidents.
The limitations of liability do not apply where they would conflict with mandatory law (including liability for personal injury, intent or gross negligence).
8. Product liability
Regaco is liable for product liability damage in accordance with the rules of the Danish Product Liability Act that cannot be derogated from by agreement. To the extent permitted by law, Regaco disclaims any further product liability and the Customer agrees to indemnify Regaco for any product liability claim that exceeds the above.
9. Force majeure
Neither party is liable for failure or delay in performance caused by circumstances beyond its reasonable control, including, but not limited to, acts of war, terrorism, civil unrest, natural disasters, pandemic, public authority decisions, sanctions, fire, labour disputes, supplier failure, energy shortages and interruptions in transport or critical infrastructure. The affected party must notify the other party without undue delay and take reasonable steps to mitigate the consequences.
10. Intellectual property and confidentiality
All intellectual property rights in Regaco's quotations, drawings, specifications, designs, software, samples and other technical documentation remain the property of Regaco. The Customer may use such materials only for the purpose for which they were provided and must not copy, distribute or disclose them to third parties without Regaco's prior written consent.
Each party must keep confidential all non-public information received from the other party in connection with the parties' cooperation, both during and for 5 years after termination of the cooperation.
11. Personal data
Regaco processes personal data about the Customer's representatives in accordance with the Privacy Policy.
12. Compliance and trade controls
The Customer must comply with all applicable export control, sanctions and anti-corruption laws. The Customer warrants that delivered goods will not be resold, exported or re-exported in violation of EU, Danish, US or other applicable trade controls or sanctions.
13. Assignment
The Customer may not assign its rights or obligations under an agreement without Regaco's prior written consent. Regaco may assign its rights and obligations to a group company or to a third party in connection with a sale or restructuring of all or part of Regaco's business.
14. Governing law and venue
Any agreement between the parties is governed by Danish law, excluding its conflict of laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
Any dispute arising out of or in connection with the agreement must be brought before the City Court of Copenhagen (Københavns Byret) as the agreed first instance court, unless mandatory rules require otherwise. Regaco may, at its option, instead bring proceedings at the Customer's registered office.
15. Contact
Regaco A/S
Marielundvej 46E, 2730 Herlev, Denmark
CVR no. 27733166
Phone: +45 33 22 45 02
Email: info@regaco.eu